Overcoming Conflict: How To Deal With Difficult People And Situations-..

Código: 992330

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Discover the Right Way to Handle ConflictConflict is an unavoidable part of life, but you can control how you respond to it. You can let difficult situations fuel your anger and stir your desire to retaliate--or you can choose to grow in empathy, honesty, and acceptance. It's up to you. Overcoming Conflict will give you the confidence you need to solve arguments, settle disputes, and restore harmony. You'll learn...ten common myths about conflicthow to properly discuss differences and issuesthe importance of observing body languagewhat to do when someone confronts youthe power and meaning of forgivenessBy applying the principles in this book, you will develop new patterns of behavior that will significantly improve your personal and professional relationships and give you greater peace of mind when conflicts arise.

Sobre o autor(a)

Phillips, Bob

Bob Phillips, Ph.D., é autor de mais de 80 livros, além de consultor e diretor executivo do Pointman Leadership Institute.

ISBN	9780736968102
Autor(a)	Phillips, Bob
Editora	Harvest House Publishers
Ano de edição	2017
Páginas	240
Acabamento	Brochura
Dimensões	21,30 X 13,70