Technical Customer Service Course: The Workbook For Service Professionals-..
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The Technical Customer Service Course was designed to offer technical service providers a better understanding of the powerful connection between the specialist and the client. More often, technicians overlook the importance of client & customer service, and in todays market, emerging complex technology has forced technical specialist to be more than just a break fix agent. This course will equip individuals, team members, managers and corporate stakeholders with the necessary tools to begin a campaign to: * Build better relationships. * Convert previous customers to repeat clients. * Maintain more clients. * Increase the service value add. * Grow your business through customer service. * Attract and retain better employees and clients
| ISBN | 9781481812191 |
| Autor(a) | Coulter, Scott A. |
| Editora | Createspace |
| Ano de edição | 2013 |
| Páginas | 136 |
| Acabamento | Brochura |
| Dimensões | 22,90 X 15,20 |
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